More than 60 billion messages were sent through WhatsApp every single day
WhatsApp is a free mobile app that uses your phone’s internet connection to let you chat with other WhatsApp users, without SMS text message charges. The app also lets you share files and images, and supports free voice and video calls.
WhatsApp has launched a Business App they say was “built with the small business owner in mind.” The best reason to use WhatsApp for business is that many of your customers are probably already using it.It allows businesses to easily interact with customers by using tools to automate, sort, and quickly respond to messages.
On the WhatsApp business app, you’ll be able to set up a business profile for your brand. You can add details, such as an email address, physical address, and a small description about yourself.
Quick replies let you save and use messages that you frequently send, to save time.We can add Thank you messages after completing the order.
Set up a greeting message to send to your customers when they chat with you. You can use these to introduce your customers to your brand, let them know what services you provide.
You’ll can also add labels to the different active chats.You can tag a particular chat to keep track of customer requests. You can even create your own labels, as needed.
You can also set up away messages on WhatsApp, and turn them on whenever you aren’t going to be available to respond.
WhatsApp also provides a few statistics in its business application. Here, you’ll be able to see how many of your messages were sent,delivered, and how many were actually opened and read by your audience.
Your Digital Presence Is About To Take Off